How to Locate and Log Bookings for Legacy Enquiries
If you're trying to log a booking in your Canvas dashboard but can't find the enquiry listed, don’t worry—it’s likely a legacy enquiry received before the new dashboard went live. You can still access and update these manually.
🔎 Where to Find Legacy Enquiries
Legacy enquiries refer to any enquiries received prior to the launch of the new dashboard.
To locate them:
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Go to the Legacy Enquiries section in your dashboard.
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Use the date range filter to find the relevant enquiry.
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Once located, open the enquiry as usual.
✅ How to Log the Booking
Once you’ve found the enquiry:
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Update the status to “Booking Confirmed”.
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Enter the final spend
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The booking will be logged and included in your dashboard data.
🌟 Why Logging Legacy Bookings Matters
Logging confirmed bookings, even from older enquiries, helps:
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✅ Mark your venue as a “Most Popular Venue”
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✅ Boost your visibility on the site
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✅ Accurately reflect the value you’re generating through Canvas
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✅ Improve tracking and reporting
💬 Final Tip
If you’re unsure whether an enquiry is legacy or new, try using the date filter in your dashboard first. If you still can’t locate it, feel free to reach out to our support team—we’re happy to help! 🚀