--- title: Help Centre description: Help Centre --- [Skip to content](https://helpcentre.canvas-events.co.uk#main-content) English Show submenu for translations [![NEW_LOGO_white](https://helpcentre.canvas-events.co.uk/hs-fs/hubfs/NEW_LOGO_white.png?width=134&height=24&name=NEW_LOGO_white.png)](https://www.canvas-events.co.uk/) Open main navigation Close main navigation - English Show submenu for translations - [back to dashboard](https://www.canvas-events.co.uk/venuedashboard/messaging) [back to dashboard](https://www.canvas-events.co.uk/venuedashboard/messaging) Got a question? We’ve got answers! - There are no suggestions because the search field is empty. ### [Enquiry Dashboard](https://helpcentre.canvas-events.co.uk/enquiry-dashboard?hsLang=en) - [AI Predictions and AI Telephone Call Summaries](https://helpcentre.canvas-events.co.uk/ai-predictions-telephone-call-summaries?hsLang=en) - [How to View a Client’s Contact Details](https://helpcentre.canvas-events.co.uk/how-to-view-client-contact-details?hsLang=en) - [Using Message Templates to Respond to Enquiries Faster](https://helpcentre.canvas-events.co.uk/using-message-templates-to-respond-to-enquiries-faster?hsLang=en) - [The Art of Decling Enquiries - Lessons from Successful venues](https://helpcentre.canvas-events.co.uk/the-art-of-decling-enquiries-lessons-from-successful-venues?hsLang=en) - [How Do Enquiry Statuses Work?](https://helpcentre.canvas-events.co.uk/how-do-enquiry-statuses-work?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/enquiry-dashboard?hsLang=en) ### [Getting started](https://helpcentre.canvas-events.co.uk/getting-started?hsLang=en) - [AI Boost](https://helpcentre.canvas-events.co.uk/ai-boost?hsLang=en) - ['Event Type' rooms & Spaces](https://helpcentre.canvas-events.co.uk/event-type-rooms-spaces?hsLang=en) - [Venue description and copy](https://helpcentre.canvas-events.co.uk/venue-description?hsLang=en) - [Price Guides](https://helpcentre.canvas-events.co.uk/price-guides?hsLang=en) - [Videos](https://helpcentre.canvas-events.co.uk/videos?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/getting-started?hsLang=en) ### [Best Practise](https://helpcentre.canvas-events.co.uk/best-practise?hsLang=en) - [Best practise to increase engagement](https://helpcentre.canvas-events.co.uk/best-practise-to-increase-engagement?hsLang=en) - [How can I boost my profile FREE OF CHARGE](https://helpcentre.canvas-events.co.uk/how-can-i-boost-my-space-free-of-charge?hsLang=en) - [How to gain more visibility on the platform](https://helpcentre.canvas-events.co.uk/how-to-gain-more-visibility-on-the-platform?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/best-practise?hsLang=en) ### [FAQs](https://helpcentre.canvas-events.co.uk/faqs?hsLang=en) - [The telephone number showing on my profile is not mine!](https://helpcentre.canvas-events.co.uk/my-telephone-number-not-showing?hsLang=en) - [Why don't I hear back from clients?](https://helpcentre.canvas-events.co.uk/i-dont-seem-to-get-responses-back-from-clients?hsLang=en) - [Subscription Terms](https://helpcentre.canvas-events.co.uk/subscription-terms?hsLang=en) - [Enquiries are not reaching our email inbox but I can see messages in the dashboard](https://helpcentre.canvas-events.co.uk/enquiries-not-reaching-our-email-inbox-but-i-can-see-messages-in-the-dashboard?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/faqs?hsLang=en) ### [Marketing](https://helpcentre.canvas-events.co.uk/marketing?hsLang=en) - [How to get your free Welcome LinkedIn Post](https://helpcentre.canvas-events.co.uk/how-to-get-your-free-welcome-linkedin-post?hsLang=en) - [How to promote your seasonal packages with us?](https://helpcentre.canvas-events.co.uk/how-can-i-promote-seasonal-packages-or-special-offers-on-canvas?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/marketing?hsLang=en) ### [Troubleshooting](https://helpcentre.canvas-events.co.uk/troubleshooting?hsLang=en) - [Emails are not in my primary Gmail inbox](https://helpcentre.canvas-events.co.uk/how-to-move-canvas-events-emails-to-your-primary-inbox-in-gmail?hsLang=en) - [Email enquiries are not in my inbox](https://helpcentre.canvas-events.co.uk/make-sure-you-recieve-your-enquiries?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/troubleshooting?hsLang=en) ### [Billing and Accounts](https://helpcentre.canvas-events.co.uk/billing-and-accounts?hsLang=en) - [Where do I find a copy of my invoices](https://helpcentre.canvas-events.co.uk/i-want-to-get-a-copy-of-my-invoices?hsLang=en) - [How do I update our payment method or billling account information?](https://helpcentre.canvas-events.co.uk/we-need-to-update-our-bank-details-how-do-we-do-this?hsLang=en) [See more](https://helpcentre.canvas-events.co.uk/billing-and-accounts?hsLang=en) [![NEW_LOGO__Dark_green-1](https://helpcentre.canvas-events.co.uk/hs-fs/hubfs/NEW_LOGO__Dark_green-1.png?width=134&height=24&name=NEW_LOGO__Dark_green-1.png "NEW_LOGO__Dark_green-1")](https://www.canvas-events.co.uk/) Uncommon, 34-37 Liverpool Street, London, EC2M 7PP Copyright © 2025, Canvas Events LTD