How to Access and Manage Your Legacy Enquiries in the New Dashboard
Wondering what's happened to the enquiries you received before the launch of the new dashboard? Don’t worry – they’re still accessible. This guide explains where to find your old (legacy) enquiries, how long they’ll be available, and how you can continue to manage them during the transition.
✅ Where to Find Your Old Enquiries
You’ll still have access to all your previous enquiries for a period of time following the dashboard update.
To view your legacy enquiries:
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Head to the Enquiries section in your Canvas dashboard.
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You’ll see your new enquiries start to populate from the date the new system goes live.
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Your old (legacy) enquiries will also be visible in the same section, clearly marked.
✏️ What Can I Do with Them?
You can still fully manage your old enquiries, just as before:
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✅ View all your legacy enquiries
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✅ Update their statuses (e.g., mark as booked or lost)
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✅ Log bookings from old enquiries to keep your records accurate
💡 Tip: Logging older bookings still helps maintain visibility and performance on the platform.
⏳ How Long Will They Be Available?
We’re keeping your legacy enquiries accessible while we gradually transition everything over to the new dashboard.
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You’ll have plenty of time to access and manage them.
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We’ll notify you before any older data is archived or removed.
🔄 Looking Ahead
As the new dashboard becomes the standard, all new enquiries and updates will be handled exclusively within the updated system. Your older data won’t be lost – it’s simply transitioning with you.
💬 Need Help?
Can’t find an old enquiry or unsure where to start? Get in touch with our support team – we’re always happy to help. 😊