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Canvas Concierge: How Our Free Venue Finding Service Works

A guide to what the concierge service is, who it's for, and how to get a tailored venue shortlist

Canvas Concierge is our complimentary venue finding service for corporate and private events. Instead of searching and shortlisting venues yourself, you hand your brief to a dedicated venue specialist who sources spaces, arranges viewings, negotiates on your behalf, and manages everything through to booking. It's used by corporate event teams, production companies, PR agencies, brand marketing teams and global businesses planning events across London, Manchester and the wider UK. This article explains how the service works, who qualifies, what it costs, and answers the most common questions.

How It Works

The service runs in four steps, from brief to booking.

  1. Tell us what you're looking for. Share a few details about your event and your concierge gets to work on your behalf.
  2. We'll show you spaces you'll love. You'll receive a hand-picked shortlist of venues matched to your brief, usually within 24 hours.
  3. We'll help you find the one. Your concierge arranges site visits for your shortlisted options and negotiates rates and terms on your behalf.
  4. Book with confidence. Once you've found the right space, all that's left is to confirm your booking.

💡 Tip: The more detail you give in your initial brief (budget, guest numbers, dates, style of venue), the more accurate your first shortlist will be.

Who It's For

Canvas Concierge is designed for anyone who needs expert help securing a venue rather than browsing on their own, including:

  • Corporate event teams
  • Production companies
  • PR agencies
  • Brand marketing teams
  • Global businesses planning events

⚠️ Important: To qualify for the free service, your enquiry needs to meet all three of these criteria:

  • Your venue budget exceeds £5,000
  • Your event dates are confirmed
  • You're actively looking to secure a venue, not just browsing

Enquiries that don't meet these criteria are better suited to searching and enquiring directly through the Canvas platform.

What You Get

  • Exclusive, off-market access. Through our relationships and sister company, concierge clients get access to spaces that aren't on any listing site, including off-market venues, private homes and film locations.
  • Negotiated rates. Our standing with venues means preferential pricing, upgrades and added extras, often beating what you'd get booking direct.
  • No admin. Your concierge handles shortlisting, availability checks and back-and-forth, so you only review the venues worth your time.
  • A dedicated specialist. You work with one person from first brief to final booking, free of charge and with no obligation.

Cost

The concierge service is completely free to use. Venues pay a standard industry commission once a booking is confirmed, so your budget isn't affected, and in most cases we negotiate a better rate than you'd get going direct.

Turnaround and Coverage

  • Most clients hear back with a tailored shortlist within 24 hours, and a full curated shortlist within 24-48 hours of sharing a brief.
  • Same-day shortlists are often possible for urgent requests.
  • We source venues across London, Manchester, the UK and internationally, covering everything from city centre spaces to country houses and coastal venues.

Best Practice Tips

💡 Tip: Confirm your dates before you submit a brief. Concierge is built for clients ready to secure a venue, so confirmed dates get you a faster, more accurate shortlist.

💡 Tip: If your brief is confidential, high value or has complex production needs, flag this upfront. It helps your concierge filter for venues and suppliers who can actually accommodate it.

💡 Tip: Booking through Concierge also increases your Canvas Rewards multiplier on the same event, since the team handles the shortlisting, negotiating and site visits for you.

Frequently Asked Questions

Is the venue finding service really free? Yes. Venues pay a standard industry commission once a booking is confirmed, so your budget is never affected. In most cases we negotiate a better rate than you'd get booking direct.

What is a venue concierge service? A specialist who sources, curates and introduces venues based on experience, operational data and relationships, rather than just online listings.

How quickly can you find me a venue? We deliver a curated shortlist within 24-48 hours of receiving your brief. For urgent requests, same-day shortlists are often possible.

Can you get better rates than booking direct? In most cases, yes. Our ongoing relationships with venues mean preferential rates, added value and faster responses as standard.

Do you cover venues outside London? Yes. We source venues across the UK and internationally, from city centres to country houses and coastal venues.

Can't AI just find me a venue instead? AI tools are useful for early research, comparing capacities and surfacing venue websites, but they only know what's already online. They can't access off-market spaces, sense when a venue is overstretched, negotiate rates, or read between the lines of a brief. For anything high value, confidential or time sensitive, human judgement and relationships still make the difference.

Need More Help?

If you have any other questions about the concierge service, our team is happy to help:

  • Contact us through the dashboard's contact page
  • Speak to our concierge directly to get started on a brief
  • Book a 15 minute call if you'd rather talk it through first