1. Accessing the Billing Portal
To download invoices, you’ll first need to log into your Billing Portal.
Steps to Log In:
1️⃣ Click on Billing in your Canvas dashboard.
2️⃣ Enter the email address associated with your billing account.
This may be different from your enquiry email address.
If you're unsure which email to use, contact us, and we’ll provide the correct one.
3️⃣ A one-time password (OTP) will be sent to your email.
4️⃣ Enter the OTP to access your billing portal.
2. Downloading Your Invoices
Once inside the Billing Portal, you’ll find:
✅ All your past invoices in one place.
✅ Billing history & payment details.
✅ The option to download or print invoices.
📌 Tip: You can also give the portal URL to your finace team for future reference to they can access invoices and save them for accounting purposes.
3. Need Help?
If you can’t find your billing email or are having trouble accessing your invoices, reach out to our support team—we’re happy to assist!
🚀 Keeping track of your invoices is simple and ensures smooth financial management.